Client policies

A smooth experience starts with clarity.

Please review these general service policies before requesting an appointment.

Scheduling

Appointments are not confirmed until the stylist has reviewed the requested service, date, and required preparation.

A deposit may be required to secure an appointment. Deposits are applied toward the final service balance.

Clients should provide adequate notice when canceling or rescheduling an appointment. Late cancellations may result in the loss of a deposit.

Late arrival may shorten the appointment, require a service adjustment, or result in cancellation when the remaining time is insufficient.

Clients must follow the preparation requirements listed for their service. Additional detangling or preparation may affect timing and pricing.

Additional guests should not attend unless previously approved. Children receiving services must be accompanied by a responsible adult.

These policies are currently draft content and should be reviewed by the business owner before publication.